Annual Consumer Engagement Committee Meeting – A Vital Voice for Improvement
On Wednesday, 4 September 2024, the PresMed Hospital Group held its annual Consumer Engagement Committee Meeting to improve patient and carer experiences across our hospitals. This event brings together consumer advisors who are past and current patients, and key staff members to discuss improvements based on consumer insights.
Key topics revisited past successes, while new discussions focused on enhancing information sharing and communication clarity.
We welcome patients and carers who’ve experienced treatment at our hospitals to join as Patient and Consumer Advisors and help shape the future of our care.
Thank you to our consumer advisors for their invaluable contributions to improving patient engagement and service excellence.